What We Do

Your home-office interests, carried to your operations abroad.

U.S. Home Office Operations Worldwide

Founder-led and U.S.-based, currently working in Asia with regional connections. I work directly with U.S. organizations and their partners overseas, through three services:

Interim management/Tailored training/Specialized industry work

How the work happens

Your dashboards show the symptoms. I find what's actually broken.


Most problem contracts look fine on the spreadsheet. The bleeding happens between people: old favors, quiet grudges, rushed promotions, and roles nobody reset after the last emergency.

What usually shows up

  • Everyone knows who the wrong fit is, but nobody wants that conversation.
  • Long-timers are protected by history while high performers quietly carry the real load.
  • Three or four people think the contract is theirs, and no one holds the decisions together.
  • Side chats, workarounds, and email novels replace direct conversations.
  • On paper the KPIs still pass, but the contract feels heavier every quarter.

If you see faces when you read that list, you are in the right place.

I step in on-site and sit with operators on nights, leads during the day, and owners or clients when it is time to be blunt. I name what is really happening in a way people can act on, then reset roles, expectations, and conversations so the work runs cleaner without wrecking the relationships around it. Every engagement is led personally, and the goal is an operation that runs without me.

Interim Management

Three ways to deploy.

Monthly retainers for U.S. organizations that need their interests held on the ground. Each one is a block of time, from oversight to a temporary seat in your management team.

01Light oversight

Oversight

$3,000/ month

20 hours included · $250/hr after

I review the project, program, or portfolio, stay in contact with your management, and keep the work aligned with your home office’s interests.

Guidance and oversight. Limited decision-making authority.

View scope →

02Active representation

Active Operator

$6,000/ month

40 hours included · $250/hr after

I sit in your operating meetings, coordinate assigned people and vendors, carry headquarters’ priorities into the room, and monitor execution.

Defined, delegated authority on your behalf.

View scope →

03Temporary leadership

Interim Leadership

$12,000/ month

80 hours included · $250/hr after

I step into a defined management seat for a project, program, department, or function: running the operation, building its systems, and carrying it through the transition.

My authority is written into the agreement. You keep final corporate authority.

View scope →
Devon Rigby, Founder & Principal

The Operator

One operator.
Full accountability.

Marine Corps infrastructure. DoD program management. Independent consultancy. 9+ years building and repairing operating systems where failure carries real operational and financial consequences.

I stabilized a 140-person government security contract after three program managers failed to hold it. I recovered $69K in leaked revenue through hour-by-hour scope controls. I reduced paid hours by 12.5% while maintaining every required post. Read the full stories →

You work directly with me. No layered account teams. No hand-offs to someone you've never met. One person who owns the outcome from diagnostic through handover.

  • PMP®PMI
  • Financial AccountingNYIF
  • Construction MgmtColumbia
  • Mgmt ConsultingEmory
  • B.S. AccountingGGU · In progress
  • VeteranUSMC
Start the conversation

Prefer to text? +1 (407) 528-0328. Tell me who you are and what you want to talk about.

The Process

How the work actually happens.

Every engagement follows the same discipline. The scope changes. The rigor doesn't.

01

Quiet interviews, loud truths

On-site within 48 hours. I sit one-on-one with operators, supervisors, and decision-makers to find where the work actually breaks and who people avoid.

You get a Decision Map: how the operation really runs today.

→
02

Where politics meet the contract

I lay what I heard over your SOW, SLAs, org chart, approvals, and numbers, then step into the cadences and the difficult client conversations.

You get a Responsibility Grid: who should carry each decision, and where authority is fuzzy.

→
03

Hard conversations, clean handover

We run the role resets and the conversations nobody wants to have, close out lagging deliverables, and normalize billing.

You get a 90-Day Reset Plan your team or your permanent hire can run without me.

Great fit if

  • Your DSO is skyrocketing due to unapproved deliverables
  • There is a massive disconnect between HQ and deployed teams
  • Your manager on the ground is failing and the client is losing faith
  • You need C-suite oversight without sluggish W-2 requisitions
  • Your contract has burned through multiple managers and needs stabilization

Not a fit if

  • You want theoretical PowerPoint decks instead of floor-level execution
  • You are looking for an executive life coach or generic off-sites
  • You are unwilling to terminate toxic personnel or restructure broken teams
  • You prioritize office politics and comfort over unblocking revenue

Precision Tools

Standalone services for specific friction.

You don't need a full reset — just a clean fix for a specific problem.

Command Node — 1-on-1 Alignment

Command Node

Alignment

Restore signal between you and your key operators. A structured 1-on-1 diagnostic that realigns your lieutenants to the actual mission.

Book →
Initiation Architecture — Launch Logic

Initiation Architecture

Launch Logic

Structure your launch before you burn cash. A pre-launch operating blueprint that sequences decisions and dependencies.

Book →
Digital Hygiene — Workflow Cleanup

Digital Hygiene

Workflow Cleanup

Kill the noise in your operational stack. A focused cleanup of your Slack, Teams, Drive, and reporting artifacts.

Book →
The Ritual Audit — Meeting Guidance

The Ritual Audit

Meeting Guidance

Eliminate zombie meetings. A meeting-by-meeting audit that kills what doesn't produce decisions.

Book →
Trajectory Correction — Mid-Flight Review

Trajectory Correction

Mid-Flight Review

Mid-flight course correction. A structured review that calculates the specific adjustments to close the gap.

Book →

Proof of Signal

Outcomes from the field.

Turnaround

$29M Federal Program

Symptom

One year in and failing. Site openings missed. Three program managers had already left.

Install

A live hour-by-hour staffing chart and a quick client approval to release posts no longer needed.

Result

600 fewer paid hours a week, every post covered.

Read the full story →

Revenue Recovery

11 Facility Projects

Symptom

Finished work was never submitted for government processing, so it was never billed.

Install

One process for every job, and approvals cut from eight parties to four.

Result

612 unbilled hours recovered, worth $43K–$69K.

Read the full story →

Stabilize

10 MW Power Plant

Symptom

Program and site managers gone. Crew on double shifts. Hazmat yard needed rebuilding.

Install

Stopped running equipment that wasn’t needed, and got the client to supply the hazmat yard materials.

Result

Fuel, oil and parts overhead cut in half. No outages caused by the plant.

Read the full story →

Questions people actually ask.

What exactly is deployable operating support?
The immediate deployment of an operator into a failing or stalled environment without the traditional 3-to-6 month hiring lag. I step into the uncomfortable rooms, align the people, and make the tough calls that standard consultants avoid. You bypass sluggish W-2 requisitions and buy execution on demand — U.S. or international.
Why do you focus so heavily on DSO and unapproved deliverables?
In complex B2B and contract-heavy portfolios, execution failures don't just delay timelines — they prevent closeouts. If you can't deliver, you can't invoice. A bad manager on the ground destroys your margin. I specialize in negotiating directly with difficult clients to get deliverables approved so your revenue stops bleeding and your DSO normalizes.
How quickly can you deploy?
I can deploy within 48 hours of scoping the engagement. I deploy U.S. and international.
Are you just going to hand me an advisory report and leave?
No. The core of the firm is execution. On an Active Operator or Interim Leadership retainer, I take the wheel within the authority you give me in writing. I run the cadences, manage the vendor noise, enforce the KPIs, and restructure the broken teams myself.
How do the B2B logistics work?
I operate as an independent vendor, bypassing your internal HR hiring friction entirely. You procure my services as an operational expense to stabilize a failing program or portfolio — eliminating long-term capital commitments, benefits overhead, and severance risk.

Tell me where the pressure is.

15-minute fit call. I will tell you in five minutes if I can help.

Send the Operating Gap →
Or explore scopes and fees